We give you our warmest welcome at Perseo Communication TV Shopping Portals.
PERSEO Communication Ltd (hereinafter quoted as “PERSEO”) is a leading international corporation specializing to supply services in Image marketing, Direct marketing, communication, advertising, corporate management, and TV Broadcast services for clients worldwide.
We provide our products and services to you when you visit our TV Marketplaces:
- Shopping Italy TV
- Shopping Italia TV
- Shopping World TV
- Shopping Dubai TV
- Shopping USA TV
- Shopping UK TV
- Shopping Canada TV
- Shopping Japan
- Shopping Caribbean TV
- Principaute de Monaco TV
- Interactive Movies TV
- Metaverse Shopping TV
- Electric Bike TV
- ELS Fashion TV marketplace
(hereinafter as “TV Portals” in connection with any of the foregoing (collectively quoted "Perseo services"). PERSEO provides the Perseo services and sells our products to you within the term and conditions set forth herein. All the TV Portals are the trading name for PERSEO.
GENERAL TERM OF PERSEO SERVICES USAGE
Please keep your time reading these conditions carefully before using Perseo Services. By using Perseo Services, you confirm your agreement to be bound by these applicant conditions. We offer a wide range of Perseo Services, and sometimes additional terms may apply on a time-to-time basis.
When you use PERSEO services like accessing your profile, coupon codes, or special offers that we may reserve only for you in any other area of the TV Portals, you will also be subject to the terms, guidelines, and conditions applicable to that PERSEO Service (Service Term).
General Procedure for Making Claims of Right Infringements
Please review our “privacy notice” and internet cookies advertising policy, which also governs your use of PERSEO Services, to better understand our practices.
2. ELECTRONIC COMMUNICATIONS
When you use any PERSEO Services or you may send emails, text messages, complete forms, and other communications from your PC desktop, laptop, or mobile device to us, you are communicating with us electronically. We will communicate with you electronically in a variety of ways, such as by e-mail, SMS text, or via our customer management support ticket platform. For contractual purposes, you agree to receive communications from us electronically, as well as to accept all agreements, notices, disclosures, and other communications that we provide you.
3. COPYRIGHT RULES
3.1 All contents available through any PERSEO services, such as graphics, text, photos, videos, logos, button icons, images and so for, is the property of PERSEO or its respective content suppliers, and it is protected by the UK and international copyright, authors and database rights jurisdiction laws.
3.2 You are prohibited to copy or download any parts or content of PERSEO services without our formal written consent. Any violation will be pursued to the maximum extent of the law.
4.1 All TV portals logos and brand names are registered trademarks property owned by PERSEO with international copyrights. Besides, any graphics, advertising images, video commercials, logos, header pages, buttons, scripts, and product names included in TV Portals and PERSEO services are trademarks owned by PERSEO. All the products image will be marked with a PERSEO watermark to be identified over the internet and they will contain the proprietary codes that allow us to find any of our images over the web.
4.2 PERSEO may grant some agents or referrals the authorization to use some graphic images or a video commercial for advertising, and only in this specific case, PERSEO will release written authorization that the affiliate partner will display them on their website.
4.3 All violations of the above, will be considered public offenses, and we will pursue formal actions to protect against illegitimate usage of our logos, brands, and patented trademarks.
5. LICENSE AND SERVICE ACCESS
5.1 Subject to your compliance with these GENERAL TERMS OF USAGE and applicable service terms and your payment of any applicable fees, PERSEO and/or its affiliate sales partner providers grant you a limited, non-exclusive, non-transferable license to access and make personal and non-commercial use of the PERSEO Services. This license does not apply for any resale or commercial use of any PERSEO Service or its contents; any collection and use of any product you will find in our listings, video commercial on broadcast, descriptions, or prices; or copying or using your account information for the benefit of another merchant.
5.2 All rights not expressly granted to you in these GENERAL TERMS OF USAGE are reserved and retained by PERSEO and its licensors, suppliers, rightsholders, or other affiliate providers.
5.3 You are not authorized to use “frame tag” technology to enclose any trademark, logo, or other proprietary information (including and not limited to images, text, page design, or model form) of PERSEO without our formal written consent. Plus it’s formally prohibited to use any “meta tags” or “meta og” or any other "hidden text" quoting PERSEO or its Shopping TV’s names or trademarks without our direct consent in writing. We monitor constantly the misusage of our TV Shopping Names and trademarks which will make us the right to request immediate removal from any website.
5.4 Any misuse or fraudulent usage of PERSEO services will come to immediate account closing, with further legal actions that will be made by our legal department. For the above PERSEO requests all its customers and sales affiliate partners to follow up the correctness guidelines as set forth herein.
6. YOUR ACCOUNT
6.1 To access PERSEO services you will need to register an electronic account choosing a unique USER Identification and password (hereinafter “access credential”) that will be linked and controlled by the email address you will provide during the registration process.
6.2 You will be responsible to keep high confidential your account access credential to your PC, notebook, or any other devices you may use. You hereby agree to the extent permitted by the applicable law to accept responsibility for all activities that occur under your account or password.
6.3 You should take all necessary steps to ensure that your password is kept confidential and secure. In case you may feel that your account may be injured or hacked, we welcome you to contact us immediately and we will take action right away. Our technical staff will immediately change your access credentials which will be sent to your authorized registered email address.
6.4 You are responsible for ensuring that all information you provide us with is correct and complete, with the responsibility to inform us about any information changes you may apply after the account registration and approval. You are free to update any data of your account information by accessing your client account area using your access credentials.
6.5 We reserve the right to refuse service, terminate, remove or edit accounts content if: a) you breach applicable laws; b) these GENERAL TERMS OF USAGE; c) any other applicable terms and conditions, guidelines, or policies.
7. CUSTOMER and SALES AFFILIATE PARTNER INTERACTION
7.1 We give full freedom to visitors and customers to post reviews, make comments, and communicate openly with us. We appreciate and evaluate a lot of your opinion and ideas. However, it will be not accepted posting or reviews that are illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, external links to websites containing automatic downloadable software like spyware, or virus. It is also prohibited to use our comments area for political campaigning, commercial solicitation, social network links of any form, chain letters, mass mailings, or any form of spamming.
7.2 It is prohibited to use any fake e-mail address, or impersonate any false person or entity. We reserve the right to remove or edit such content in case.
7.3 If you may see in PERSEO services any sale that may contain a defamatory statement, or that your intellectual property rights are being infringed by a sale listed in PERSEO services, please notify us immediately and our staff will handle appropriate actions.
For all sales affiliate partners submitting advertising materials like photos, videos, and so on, they hereby grant to PERSEO a non-exclusive royalty-free to use the materials in Perseo services listing, items, and deals of the day offer. You grant PERSEO the rights to use, reproduce, modify, transform, publish, and/or modify your released materials to create marketing campaigns and display your offers inside PERSEO services. It is agreed and understood that PERSEO will not assign or release your non-exclusive royalty-free use of materials to any third parties.
8. INTELLECTUAL PROPERTY CLAIMS
PERSEO respects the intellectual property of others. If you believe that your intellectual property rights may be used for infringement concerns, please contact our customer management department. Our staff will take all possible efforts to handle your claim and in case close that deal listing. You will be requested to demonstrate to be the legitimate owner of that/those copyrights.
9. OTHER LINK BUSINESS
Inside PERSEO TV Portals you will find different numbers of advertising in the form of links or graphic banners to promote other business activities of PERSEO, as well as other affiliate partners web sites. For the last one, we are not responsible to verify the legitimate conduction of the business and we don’t offer any guarantee to our viewers and customers. You should carefully review their general terms, conditions, and privacy statements before registering an account or making orders.
10. PERSEO LINK ROLE
10.1 Perseo allows third-party suppliers and sales affiliate partners to display and sell their products inside PERSEO TV Portals. You will recognize the respective suppliers' partner products by accessing their seller listing page, or on each product detail page.
10.2 PERSEO is neither the buyer nor the seller of the suppliers’ partner items. Accordingly, the contract formed after a sale for these third-party products is solely between the buyer and seller. PERSEO is not an involved party to the buy & sell orders, nor assumes any responsibility arising out of or in connection with it nor is it the supplier's agent.
10.3 Each partner supplier is responsible for the sale of the products and for dealing with any buyer claims or any other issue arising out of or in connection with the contract between the buyer and seller.
10.4 Best on the fact PERSEO wants the buyer to have a safer buying experience, PERSEO selects only suppliers and partners who will have the highest standard of quality. We don’t accept suppliers that don’t match our standard policy.
10.5 For all the products or links that are marked with “Supplied by PERSEO” or “Seller PERSEO”, in this sole case we will be responsible for these sales and you will receive PERSEO Invoice to access your guarantee.
11. OUR LIABILITY
11.1 We will do our utmost to ensure the perfect and uninterrupted services of our TV Portals to display the various deals, offers, and Perseo services. On a particular occasion, you may find our TV Portals in an update or with restricted USER access when we need to update our TV Portals environment or database. Therefore PERSEO will always display the date that it will indicate when the TV Portals will be again online. We will attempt to limit the frequency and duration of any such suspension or restriction.
11.2 PERSEO will not be responsible for (a) losses that were not caused by any breach on our part, (b) any business loss (including profit loss, contracts, data, goodwill, or wasted expenditure);, or (c) any direct or indirect losses that were not foreseeable to both you and us when you commenced using the PERSEO Services.
11.3 We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. The laws of some countries do not allow some or all of the limitations described above. If these laws apply to you, some or all of the above limitations may not apply to you and you might have additional rights.
11.4 Nothing in these conditions limits or excludes our responsibility for fraudulent representations made by us or for death or personal injury caused by our negligence or willful misconduct.
12. APPLICABLE LAW
These conditions are governed by and construed under the laws of the United Kingdom, and the application of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded. We both agree to submit to the non-exclusive jurisdiction of the courts of the district of London, which means that you may bring a claim to enforce your consumer protection rights in connection with these Conditions of Use in the United Kingdom or in the EU country or any other world area you live. The European Commission provides an online dispute resolution platform, which you can view more information here: http://ec.europa.eu/consumers/odr/. For any inquiries, please feel free to contact us.
13. RIGHTS TO CHANGE POLICIES
13.1 We reserve the right to make changes to any PERSEO Services, policies, terms, and conditions including these GENERAL TERMS OF USAGE any time. You will be subject to the terms and conditions, policies, and Conditions.
13.2 Therefore we will inform you via email about future changes with prior notice of sixty (60 days).
If you breach these GENERAL TERMS OF USAGE and we take no action, we will still be entitled to use our rights and remedies in any other situation that may occur.
All the items available for sale inside our TV Portals are safe and can be viewed also by children. Therefore we do not sell products for purchase by children. We sell children's products for purchase by adults only. In case your age is under 18, you may use Perseo Services only with the involvement of your parents or tutor.
16. OUR CONTACT DETAILS
All our TV Portals are owned and managed by Perseo Communication Ltd. You can find below our coordinates:
Perseo Communication Ltd
27, Old Gloucester Street – London WC1N 3AX, United Kingdom
Company No.: 09979011
Pax: +44 (0)20 70607086
Corporate Institutional website: www.perseocommunication.com
17. HOW TO NOTIFY CLAIMS OF RIGHT INFRINGEMENTS
17.1 You can address your claims for rights infringements to our legal staff by clicking here. Please make sure to have all possible proof to make evidence that you are entitled to make such a claim. Once we receive your claim we will investigate further on your case, and then making proper action to resolve it.
17.2 Important Warning: giving false, misleading, or inaccurate information in the Notice Form to PERSEO may result in civil and/or criminal liability. You should contact a legal advisor should you have specific questions.
18. HOW TO NOTIFY DEFAMATORY CONTENT
18.1 Perseo makes its best effort to monitor each comment or review hosted on PERSEO TV Portals, therefore we can't be aware of every single one. Accordingly, we operate on a "notice basis". If you believe that any or some content displayed in our product details or offer of the day may contain a defamatory statement, we welcome you to notify us right away by accessing our legal concern platform.
18.2 On the legal concern platform you can complete your notice and send us a copy of the screenshot containing proof of your claim. To access our legal concern platform, click here.
18.3 Important Warning: giving false, misleading, or inaccurate information in the notice to PERSEO for defamatory content on PERSEO TV Portals may result in civil and criminal liability. So please make sure to send us legitimate and genuine claims.
GENERAL TERM OF SALES
The following term and conditions of sales apply for any sale of products and/or services within PERSEO TV Portals. You will also be subject to the terms, guidelines, and conditions applicable to that PERSEO Service (Service Term).
1. OUR CONTRACT
1.1 Your order recorded on PERSEO TV Portals applies for an offer to PERSEO to buy your selected single or multiple products in your order cart.
1.2 You can decide to pay for your desired products via bank wire transfer or credit card (see article 2 “payment management” hereinafter). One’s you complete your order from PERSEO Services, you will receive within a few seconds our confirmation receipt for your order that contains a complete list and details of your ordered items (see article 3 "Order Details confirmation" hereinafter).
1.3 Inside your customer management account area, you will find your sales order(s) in electronic format (PDF). Furthermore, we will inform you when your order is ready for shipment updating your order status (see article 3 "Order Details confirmation" hereinafter).
1.4 In case your items are managed directly by PERSEO, we will ship your order with one of our couriers and release you with our courier tracking ID to follow up on your shipping;
1.5 In case your items are supplied by our sales affiliate partners, we will inform you when your order is ready for shipping and supply you with the courier code supplied by our sales affiliate partner.
Please note that you can buy from PERSEO TV Portals any items you may like without a limit for the amount. We recommend you only check if there are enough quantities in stock. For the above, you can check directly product stocks in numbers when you access each product detail page.
1.6 Important note: Our advanced TV Portals platform is set up that will never complete sales in case the products are not available in stock. In this case, you will display a button “NOTIFY ME”. This feature allows you to get informed when that product(s) will be again available on PERSEO TV PORTALS.
2. ACCEPTED PAYMENT AND GUIDELINE
2.1 Payment via Bank wire transfer
PERSEO accepts payments via Bank wire transfer in Euro (€), United States Dollars ($), British Pounds (£), and Swiss Francs (CHF). The choice of currency is very large to allow our customers to pay as they may prefer and within their country's jurisdiction to avoid any surcharges by the bank.
If you want to pay your desired PERSEO services via bank, you need to select in your cart check-out process (Payment Area) “bank payments” and then complete your order. You will receive within seconds an email with your order receipt containing our bank coordinates to clear your invoice.
Our banks are located in London, UK for BACS payments in GBP (£); in the USA for ACH payments in USD ($), and in Belgium for SEPA payments in Euro (€). Our sales manager will send you banking coordinates more appropriate that will apply to your residential county area.
2.2 Payment via credit cards
PERSEO has different secure merchant card processors like Paypal, 2CheckOut, Stripe, etc. If you want to pay your desired PERSEO services with credit card charges, you need to select in your cart check-out process (Payment Area) “Credit card payments” and then complete your order.
You will display a message from our check-out system about your entry and you will be transferred to our credit card merchant processor to complete your payment.
One’s your payment is completed, you will display a message from our merchant bank processor that the transaction has been settled and you will be transferred back to our TV Portals. At the same time, you will receive within seconds your order detail confirmation via email with the payment status “Confirmed or Paid”.
3. ORDER DETAILS CONFIRMATION
Once you complete your payments (see article 2 above) you will receive within seconds your order confirmation receipt to your registered account email address.
Inside your order receipt you will find the following information:
- Order number
- Your complete data information
- Product Code (SKU)
- Product Name
- Product Status (Confirmed or Paid)
- Product Price
- Product Quantity
- Value Added Tax (VAT) %
- Discount (if applicant)
- Product total gross amount
Then our invoice order receipt system will calculate all the products purchased with the above criteria, and it will add shipping costs to your delivery address.
Inside your order receipt, you will find also useful information about how to contact our customer care, and links to open a trouble ticket in case you may need it.
4. CANCELLATION’S RIGHT UP TO 14 DAYS, APPLICANT CASE OF EXCEPTION
4.1 STATUTORY RIGHT
4.1.1 All private customers can cancel their order without giving any explanation reason within 14 days from the day on which you, or a third party indicated by you, receives the goods purchased at home. The starting date reference will be the one released by our courier at the time of delivery.
4.1.2 To proceed with the return of your order, you need to inform us about your decision to cancel your order by accessing our Customer management area. One’s you submit your return, our system will assign you automatically and ticket ID, which will allow you to follow up on all communication related to your inquiry. You will receive via email a copy of your ticket entry that will be handled by our customer care within 2 business days from the date of receipt.
4.1.2 To meet the cancellation deadline, it is sufficient for you to send your communication before the 14 days of the cancellation period will reach its expiry date.
In case of difficulties about how to proceed with your cancellation rights, please feel free to contact our customer service at any time.
4.2 EFFECTS OF CANCELLATION
4.2.1 Once we receive your order cancellation rights, we will ask you:
- To return all the items you purchased from Perseo Services to our address, in case the items you ordered are supplied directly by PERSEO;
- To return all the items you purchased from Perseo Services to our sales affiliate partner address, in this specific case we will send you our affiliate partner address coordinates.
4.2.2. Important notice: We remind you that you need to send your refused items fully sealed with original packages, manual instructions, and a full set of accessories. In case you will open a package, you will automatically lose your rights to return it. We may withhold reimbursement until we will receive the physical goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest. If reimbursement occurs after the maximum period mentioned above, the amount due to you will gain the right to be increased.
4.2.3 One’s PERSEO or our affiliate sales partner will receive the items of your order, they will be inspected and then you will be notified via email if everything received is perfect.
4.2.4 You will have to bear the direct cost of returning these items.
4.3 EXCEPTIONS TO THE RIGHT OF CANCELLATION
The right of cancellation does not apply to:
4.3.1 the delivery of products that are not suitable for return due to health protection or hygienic reasons if unsealed by you after delivery, or which are, after delivery, inseparably mixed with other items;
4.3.2 the supply of goods that may deteriorate or expire quickly;
4.3.3 a service if PERSEO has fully performed it and you accepted when you placed your order that we could start to deliver it and that you could not cancel it once delivery had started.
5. PRICING AND AVAILABILITY
5.1 All items price listed in Perseo TV Portals are VAT Included. VAT may change from country to country and follow up on the jurisdiction of each of our sales affiliate partners. In our case, the applicant's VAT is 20% for the UK.
5.2 You can find the availability of products available in stock on each product detail page and deals of the day. Our system will never complete any order entry in case the products are unavailable. For deals of the day, you will display the number of maximum deals available for that special price, with a graphic indicator that will display how many deals are left to reach the goal.
5.3 Please note that unless otherwise stated on the website, the delivery date indicated on PERSEO TV Portals is indicative. They are not guaranteed delivery times and should not be relied upon as such.
5.4 All PERSEO Services item prices are constantly updated. So you are guaranteed to buy your desired products at the best price offer we can supply at that time.
5.5 For some products that may reach a high price quote in the market, we will make our best effort to keep them as much lower as we can; in case we will not be able to guarantee low prices, PERSEO will suspend or maybe delete those products from PERSEO TV portals marketplace.
6. PRODUCT INFORMATION
6.1 Each product available for sale in PERSEO TV portals is not manufactured by PERSEO. For the above, we do our best to provide you with the best information to present properly each product, but you may find some different information inside the manufacturer packages, like the type of materials or ingredients the manufacturer used to produce that item.
We recommend that you do not rely solely on the information presented on our website. Please always read the labels, warnings, and directions provided with the product before any usage.
6.2 For healthcare products, we welcome you always to read carefully the guideline information provided with the product by the manufacturer.
It is important to focus that all contents inside PERSEO TV Portals don’t substitute the official advice of practitioners, pharmacists, or other competent healthcare professionals. For any doubt, you may have or inquiries we welcome you to contact the manufacturers. PERSEO does not accept any liabilities or responsibility for the above. This does not affect your statutory rights.
7. CUSTOMS AND DUTIES
7.1 When you order products from PERSEO with delivery outside EU countries, you may be subject to import taxes and duties which are levied once the package reaches your specified destination. These customs duties are applicable and may vary from country to country, so we will recommend that you will check what will be the effective custom import duty with your local customs office.
7.2 Please note that when you order products from PERSEO, you are treated as an importer and so you must comply with all laws and regulations applied in the country where you will receive your order.
Our main concern is to protect your privacy and so we would like our customers worldwide to be aware that cross-border deliveries apply for the opening and inspecting of your items by customs authorities.
7.3 Your privacy is important to us and we would like our international customers to be aware that cross-border deliveries are subject to opening and inspection by customs authorities. For more information about how works the inspection in your country, we will recommend visiting your customs government website.
8. OUR LIABILITY
8.1. The material contained on the PERSEO TV Portals is for information purposes only and does not constitute advice. You should carry out your check-in to any information you will find in product details and deals of the day and use your judgment before doing or not doing anything based on what you see. We give no warranties of any kind concerning the materials that will be directly guaranteed by the respective manufacturers or distributor sales affiliate partners. To give you more acknowledgment and guarantee we will quote in each product detail or deal of the day who will be the responsible party for your guarantee as “Warranty covered by <Name of the company>.
8.2. We are not liable for:
8.2.1. any action you may take as a result of relying on any information/materials provided on the PERSEO TV Portals or for any loss or damage suffered by you as a result of your taking such action; or
8.2.2. any dealings you have with third parties (e.g. suppliers of goods or services or advertisers) that take place using or facilitated by the PERSEO TV Portals marketplace; or
8.2.3. any liability for losses which are not a foreseeable or likely consequence of (i) your use of the PERSEO TV Portals marketplace, or (ii) a breach by us of these General Terms.
8.3. We are not responsible if you cannot use the PERSEO TV Portals properly or at all because of any event outside our control (e.g. the performance of your or our internet service provider, your browser, or the internet.)
8.4. The PERSEO TV Portals rely in part on software to work. The software has bugs. Whilst we monitor all our TV Portals and try to fix bugs promptly, we do not guarantee that we may experience some error bugs. All PERSEO TV Portals are constantly monitored and protected against any attack from hackers and/or viruses.
8.5. Nothing in these General Terms affects any liability which we may have for death or personal injury arising from our negligence, fraud, or any other liability which cannot be excluded or limited by law.
9. APPLICABLE LAW
These GENERAL TERMS OF USAGE and GENERAL TERM for SALES are governed by and construed under the laws of the United Kingdom, and the application of the United Nations Convention of Contracts for International Sale of Goods is expressly excluded. We both agree to submit to the non-exclusive jurisdiction of the courts of the District of London City, which means that you may bring a claim to enforce your consumer protection rights in connection with this General term and condition of sale in the United Kingdom or in the EU country in which you live.
10. AMENDMENTS TO THE CONDITIONS OF THE SALE
10.1 We reserve the right to make changes to our TV Portals marketplace, product listing, and product description, to suspend or to delete some PERSEO services, as well the terms and conditions, including these Conditions of Sale at any time.
10.2 You will be subject to the GENERAL TERM OF USAGE and GENERAL TERM for SALES in force at the time that you order products from us unless any change to those terms and conditions, policies, or this general term of sale is required to be made by law or government authority in which case it will apply to orders previously added by you.
If you breach these general terms of sales we will take no action, but we are entitled to use our rights and remedies in any other scenario where you breach these general terms of sales.
All the items available for sale inside our TV Portals are safe and can be viewed also by children. Therefore we do not sell products for purchase by children. We sell children's products for purchase by adults only. In case your age is under 18, you may use Perseo Services only with the involvement of your parents.
13. OUR CONTACT DETAILS
All our TV Portals are owned and managed by Perseo Communication Ltd. You can find below our coordinates:
Perseo Communication Ltd
27, Old Gloucester Street – London WC1N 3AX, United Kingdom
Company No.: 09979011
Pax: +44 (0)20 70607086
Corporate Institutional website: www.perseocommunication.com